Refund policy

If your item arrives damaged, defective, or incorrect, we'll make it right. Simply contact us within 10 days of delivery with photos of the issue, and we'll work quickly to provide a replacement or refund. 

contactus@printedpeppers.com

We Will Replace or Refund Orders If:

  • Your item arrives damaged.
  • Your item arrives defective.
  • You receive the wrong item.
  • There is a printing error caused by us.

To Request a Replacement or Refund:

Please include:

  • Your order number
  • A description of the issue
  • Clear photos showing the problem

Once reviewed, we'll gladly send a replacement or issue a refund when appropriate.